yesb22 Privacy Policy
Your privacy matters to us. This policy explains how yesb22 collects, processes, stores, and protects your personal data when you use our platform — in plain, clear English.
1. Introduction
This Privacy Policy ("Policy") describes how yesb22 ("yesb22", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "the Player") who access and use the yesb22 platform at yesb22.bet and all associated services (collectively, the "Service").
yesb22 is committed to handling your personal data responsibly and in accordance with accepted data protection principles. We collect only the data that is necessary to provide and improve the Service, fulfil our legal obligations, and keep your account and funds secure. We do not sell your personal data to third parties for their own marketing purposes.
By registering an account or using any part of the yesb22 Service, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not consent, you should not use the Service. This Policy should be read alongside the yesb22 Terms & Conditions, which govern the overall use of the platform.
We may update this Policy from time to time. When material changes are made, the revised Policy will be published at yesb22.bet/privacy-policy with an updated effective date. Continued use of the Service after any update constitutes acceptance of the revised Policy.
2. Data We Collect
yesb22 collects personal data in several ways: directly from you when you register or use the Service, automatically through your interactions with our platform, and from third parties such as payment processors and identity verification partners. The categories of personal data we collect include, but are not limited to, the following:
3. How We Use Your Data
yesb22 processes your personal data for the following purposes, each of which has a lawful basis under applicable data protection principles:
- Account Management: To create, maintain, and manage your yesb22 player account, including verifying your identity and eligibility to use the Service.
- Service Delivery: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and USDT; to provide access to casino games, live dealer tables, sports betting markets, and crash games; and to credit winnings and bonuses to your account.
- Regulatory Compliance: To fulfil anti-money laundering (AML) and know-your-customer (KYC) obligations, including identity verification, source-of-funds checks, and transaction monitoring.
- Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, collusion, and other prohibited conduct on the platform.
- Responsible Gaming: To monitor gameplay patterns and enforce responsible gaming tools such as deposit limits, session limits, and self-exclusion in accordance with your requests and our obligations.
- Customer Support: To respond to your enquiries, resolve disputes, and manage complaints efficiently and professionally.
- Marketing Communications: Where you have provided explicit consent, to send you promotional offers, bonus notifications, tournament alerts, and news about yesb22 via email or SMS. You may withdraw consent at any time.
- Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and content of the yesb22 platform and to personalise your experience where applicable.
yesb22 will not process your personal data for any purpose that is incompatible with those stated above without first informing you and, where required, obtaining your consent.
4. Cookies & Tracking Technologies
yesb22 uses cookies and similar tracking technologies (such as pixel tags and local storage) to operate the Service, remember your preferences, and gather analytical data about how the platform is used. Cookies are small data files stored on your device by your browser when you visit yesb22.bet.
You can control and delete cookies through your browser settings at any time. Note that disabling certain cookies may impact your ability to use some features of the yesb22 platform, such as maintaining a logged-in session. yesb22 does not use cookies to identify you across third-party websites unrelated to the Service.
5. Data Sharing & Third Parties
yesb22 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with carefully selected third-party partners and service providers only where necessary and under strict data protection agreements. Categories of recipients include:
- Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and USDT gateway operators, solely to process your deposits and withdrawals.
- Identity Verification Providers: Third-party KYC and AML screening partners used to verify your identity and comply with fraud prevention obligations.
- Game Technology Providers: Studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi, who may receive session and gameplay data to deliver their games within the yesb22 platform.
- IT and Hosting Providers: Data centre, cloud infrastructure, and cybersecurity providers who host and maintain the yesb22 platform under strict confidentiality obligations.
- Legal and Regulatory Authorities: Where required by law, court order, or regulatory request, yesb22 may disclose personal data to relevant government or law-enforcement bodies.
All third-party service providers engaged by yesb22 are contractually required to process personal data only for the specific purposes for which it was shared, to maintain appropriate security measures, and to handle data in a manner consistent with this Policy.
6. Data Retention
yesb22 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
- Active account data is retained for the full duration of your account's existence plus a minimum of five years following permanent account closure.
- Financial transaction records (including deposit and withdrawal history) are retained for a minimum of seven years to comply with anti-money laundering regulations.
- KYC and identity verification documents are retained for a minimum of five years after the end of the business relationship.
- Support correspondence is retained for three years from the date of the last interaction in a given case.
- Marketing consent records are retained for as long as you remain a registered player, plus one year following consent withdrawal or account closure.
After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with any individual player.
7. Data Security
yesb22 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption on all data transmissions between your device and our servers.
- Encrypted storage of passwords using industry-standard hashing algorithms — yesb22 never stores passwords in plain text.
- Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific duties.
- Regular internal security audits and vulnerability assessments of the yesb22 platform infrastructure.
- Two-factor authentication options available to all registered players to protect account access.
Despite these measures, no system connected to the internet can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, yesb22 will notify affected players as promptly as practicable and take all reasonable remedial steps.
8. Your Rights
As a yesb22 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond within a reasonable timeframe and will require identity verification before processing any request.
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request correction of any inaccurate or incomplete personal data held in your account.
- Right to Erasure: You may request deletion of your personal data, subject to legal retention obligations. Requests will be assessed on a case-by-case basis.
- Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances, such as while a dispute is being resolved.
- Right to Data Portability: You may request a structured, machine-readable copy of personal data you have provided to us.
- Right to Object: You may object to the processing of your data for direct marketing purposes at any time. Opt-out links are included in all marketing communications from yesb22.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Please note that certain rights may be subject to limitations where yesb22 has legal obligations that override individual rights, such as the requirement to retain financial transaction records for anti-money laundering compliance.
9. Underage Players
The yesb22 Service is strictly intended for adults aged 21 and above. yesb22 does not knowingly collect personal data from any individual under the age of 21. If we become aware that a player under the age of 21 has registered an account or provided personal data to yesb22, we will immediately suspend the account, delete all associated personal data, and return any real-money balance to the originating payment method where technically feasible.
If you are a parent or guardian and believe your child has registered on the yesb22 platform, please contact us without delay at [email protected] so that we can take immediate action.
10. Contact & Policy Updates
If you have any questions, concerns, or requests relating to this Privacy Policy or the way yesb22 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6).
Contact email: [email protected]
yesb22 reviews this Privacy Policy at least annually and whenever significant changes are made to our data processing activities. The date shown in the "Last Updated" banner at the top of this page always reflects the most recent revision. We encourage you to review this Policy periodically to stay informed about how we protect your information.